DP
Didi P

1 reviews | Active since Nov 2020

18 Nov 2020, 10:37

Defy 13kg machine

I bought a defy washing machine with Game lichtenburg. Machine has been giving problems from day 1. I contacted them numerous times about this matter, branch told me it was a supply matter i should contact them. Head office worst service ever they couldn't even account or say something as to how to help with the matter at hand.

I am so annoyed and mad with Game.

0
Replies (1)
Game
Game's reply18 Nov 2020, 10:49
Official
Good day,

We are pleased to inform you we have received your query/complaint at  Game Customer Care. We apologize for any inconvenience caused.

We have logged your request with reference number  #   720438

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.

Please do not hesitate to contact the Game Customer Care should you need any further assistance.

Rina Taute    
Group Customer Service Advisor
 
MASSDISCOUNTERS, t/a Game
 E-Mail:
*** 

Best regards,