JH
JB H
1 reviews | Active since May 2015
23 Jan 2016, 17:56
Defective product
I bought a Synoteq projector and the power supply blew. Took it back and they replaced it. Now it blew again after few weeks and I dont have the slip and they tell me sorry they cant help me and the projector is pass its warranty in December. I feel Game are selling sub standard products to the public and dont want to replace it after its broken more than once. And then when it got fixed the first time it also took 2 months, 2 months out of my warranty time.
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Replies (1)
Game's replyOfficial
24 Jan 2016, 10:36Hello jbhattingh,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lephalale for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lephalale for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply24 Jan 2016, 10:36
Official
Hello jbhattingh,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lephalale for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lephalale for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,