vB
vishal B
1 reviews | Active since Nov 2015
29 Nov 2015, 18:51
defective model
Purchased a 55 inch Jvc 3d smart tv on the 16 August 2015. The television set went off, refusing to come back on.The set is was less than 3 months old. The set is now at jvc repair center. I paid cash, my kids are on holiday with no tv.Can jvc please reimburse me as after researching I found that this particular model is defective.
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Game's replyOfficial
02 Dec 2015, 07:59Hello vishal03,
We acknowledge receipt of your complaint with reference ***4.
Please accept our apologies for any inconvenience caused. Senior management contacted you and you will be refunded for the item.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Please accept our apologies for any inconvenience caused. Senior management contacted you and you will be refunded for the item.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply02 Dec 2015, 07:59
Official
Hello vishal03,
We acknowledge receipt of your complaint with reference ***4.
Please accept our apologies for any inconvenience caused. Senior management contacted you and you will be refunded for the item.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Please accept our apologies for any inconvenience caused. Senior management contacted you and you will be refunded for the item.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,