GP
Gervaise P
1 reviews | Active since Mar 2009
12 Dec 2018, 16:29
Defective equipment part 2
This would be the second time I am complaining to game regarding a defective piece of equipment was sold to me. My first complaint was registered under ********** 3. I bought an orbitrek on the 24th of August by October this equipment had broken. Game fixed it after 2 weeks and returned it and again in December this equipment has broken again. I initially requested the equipment to be replaced however game the Glen opted to fix instead of replacing it. Can you please review my first complaint and advise me of my recourse
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
13 Dec 2018, 08:56We acknowledge receipt of your complaint with reference 22111 and apologise for your inconvenience with this item.
Senior Management will contact you to discuss and resolve this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Senior Management will contact you to discuss and resolve this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's reply13 Dec 2018, 08:56
Official
We acknowledge receipt of your complaint with reference 22111 and apologise for your inconvenience with this item.
Senior Management will contact you to discuss and resolve this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Senior Management will contact you to discuss and resolve this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's replyOfficial
13 Dec 2018, 14:01We confirm that Management has contacted you to advise that you need to bring the item in for assessment/ repair.
We look forward having you in the store.
We look forward having you in the store.
Best regards,
Game's reply13 Dec 2018, 14:01
Official
We confirm that Management has contacted you to advise that you need to bring the item in for assessment/ repair.
We look forward having you in the store.
We look forward having you in the store.
Best regards,