FG
Francois G
1 reviews | Active since Apr 2015
23 Apr 2015, 21:11
data contract
I went to the Canal Walk branch to apply for a Vodacom data contract and after waiting for almost an hour the person behind the counter said that the one responsible is not there and they will phone me back in later the day. I recieved no call from the store and decided to phone them twice and after holding on for several minutes was again told that someone will phone me back but no one did. The service of the store is extremely poor
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Game's replyOfficial
27 Apr 2015, 16:13Hello franger,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply27 Apr 2015, 16:13
Official
Hello franger,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,