kP
kim P
1 reviews | Active since Feb 2013
07 Jan 2016, 13:18
DANGEROUS LOGIK MIST FAN
I bought a Logik Mist Pedestal fan from Game last year during the summer months. Last night during the heatwave I switched the fan on...while I was sleeping the propellors cracked into pieces and shot outwards which caused the front cover to shoot off. The pieces of plastic shot all over my bedroom luckily not injuring myself or my pets that sleep on the floor. I have photos to back up this complaint.<br> <br> I feel we were very lucky that no one was injured and wonder about the quality of the Logik brand. I no longer have my tillslip but feel this is a product fault not just something minor and would like a replacement.<br> <br> Kim Page
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
10 Jan 2016, 09:38Hello Kimbala,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store Management will provide you with a voucher so that you can purchase another brand and we also gave the Supplier instruction to investigate this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store Management will provide you with a voucher so that you can purchase another brand and we also gave the Supplier instruction to investigate this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply10 Jan 2016, 09:38
Official
Hello Kimbala,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store Management will provide you with a voucher so that you can purchase another brand and we also gave the Supplier instruction to investigate this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store Management will provide you with a voucher so that you can purchase another brand and we also gave the Supplier instruction to investigate this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
