1 reviews | Active since Mar 2015

13 Jun 2018, 14:48

Dangerous cell phone

On 12 June 2018 I purchased a Nokia cellphone from the Centurion branch. Within hours of using the phone, I experienced an semi epileptic seizure. I have never had this problem before. I switched off the phone and put it away. And the problem faded. I know it is not a Game product, but it is sold by Game and I do not think it is safe to use

0
Replies (2)
Game
Game's reply13 Jun 2018, 16:38
Official

We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.

We referred the matter to our Buying Division as well as Senior Management and they will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

/rt

Best regards,

Game
Game's reply14 Jun 2018, 09:36
Official

As discussed with Management, please return the item to the store for a refund so that you can buy another phone.

We trust you find it in order.

Regards.

Group Customer Service Advisor

***

Tel: ***73

/rt

Best regards,