RM
Rene M

1 reviews | Active since Apr 2016

18 Apr 2016, 19:45

DANGEROUS APPLIANCE

My Mini oven Sunbeam purchased at Game in Jeffreys Bay in July 2015 as it was on special. Only started using it about 6 weeks after purchase as I still was using my smaller oven. On Sat 1604 it shcoked me when I tried to put the bottom element on. As I pressed the button it shocked me and sparked a flame and tripped my electricity. I read the consumers act and the more I told them its a hazardous product the more they told me they would repair it and it takes about 4 weeks. I told them I have no other means to make food. So I left the oven there as I cannot use it. It is Barbaric to leave a consumer without MEANS TO PREPARE FOOD. I paid cash for the product. Is this fair

0
Replies (1)
Game
Game's reply19 Apr 2016, 13:31
Official
Hello raimundmeyer,

We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.

This matter is currently under investigation with senior management and the supplier.

We will provide detailed feedback as soon as the investigation is completed.

Regards

Herman van der Berg
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Best regards,