AP
Adir P
1 reviews | Active since Jan 2021
18 Jan 2021, 13:54
Damaged Goods
Placed an order for a desk on 6th January 2021 and received it within 2 days damaged, called back 12 times and no response as to when this will be sorted, every time they need to escalate the issue, Every consultant indicates that Tanya (surname unknown as it is against their policy to share surnames with customers) will callback. After 10 days there is no call from Tanya, (Employees in these work environments must get paid based on their performance.)
DO NOT PURCHASE ONLINE WITH GAME, THEY WILL NOT SORT YOUR PRODUCT IF IT IS DAMAGED.
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Replies (1)Game's replyOfficial
18 Jan 2021, 16:35 Hi Adir
Thank you for connecting with us.
We are terribly sorry for the runaround regarding your query, we will follow up on this for you and remain in touch to best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We are terribly sorry for the runaround regarding your query, we will follow up on this for you and remain in touch to best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply18 Jan 2021, 16:35
Official
Hi Adir
Thank you for connecting with us.
We are terribly sorry for the runaround regarding your query, we will follow up on this for you and remain in touch to best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We are terribly sorry for the runaround regarding your query, we will follow up on this for you and remain in touch to best assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
