Damaged goods

I purchased a hisense fridge on August the 5th 2015, I was not home day of delivery due to work. I then noticed a few things which was unacceptable. My fridge doors were not straight, the water dispenser had scratch marks and the rubbers of fridge looked like a 20 year old fridge and ants were finding there way in and my goods are not keeping cool. I contacted game and they assured me it will be sorted out, a month had passed and I emailed hisense and game the pics of my fridge and proof of purchase, still no response... a few weeks later hisense says they will get back to us and game. Its been almost 2 months and I heard nothing, this week I called game and asked to speak to the person who suppose to fix this situation and he wasn't in so I left my detail, but no response, next day I tried again and left my number and no response. My then I was fuming so I went to the branch and spoke to the manager of that department, he said he would call us the very next day and he would fight for us to get a new fridge... Tuesday today 5 days later and no response... I'VE HAD ENOUGH. My fridge is paid full yet I'm loosing out, my food is spoiling and I waist airtime and petrol to go up and dow