1 reviews | Active since Mar 2022
Damaged fridge that game is refusing to replace
I bought a fridge at Game Kimberley. I was asked whether I want delivery included and I opted to collect it myself ,using delivery people that I have always used. I was given a sealed box, that was not inspected in any way. When I get home, I find that the glass has been damaged and now instead of replacing the fridge, they want to shift the blame to me. Firstly they never explained that I would be assuming all the risks especially with the item not being checked before it was given to me.
Game Kimberley gives customers defective and damaged products and then want to shift the blame, when it was not explained to me in words nor in writing that this would be my risk to carry with a product that was not inspected before handover.
