Damaged fridge - Pathetic after sales service

I purchased a fridge from Game Store online on 8 December 2022. The fridge was then delivered on 28 December only to discover that the fridge door, side and top corner is damaged. I immediately logged a return request and up until today (almost 2 months later), I am still sitting with the damaged fridge! Game, your poor after sales service is utterly pathetic. I have followed up on numerous occasions and keep getting told that “we await reply from the supplier”. First of all, I never bought the fridge from the supplier, I bought it from you (Game Stores). The supplier is not my problem nor concern. You should deal with the supplier while I (the customer) have the damaged fridge collected and replaced. I purchased the fridge from you and not the supplier! I don’t see why I should have to receive poor service (to say the least) as a result of your non-existent process. I have already paid 2 instalments on this fridge, that is just standing here collecting dust and that I am unable to use. I honestly never ordered an ornament from you! I want this fridge to be collected and replaced immediately, failing of which I will cease future payments and return this fridge to my nearest Game Store and demand a refund. I am not going to pay for something that I cannot use! I want this matter to receive urgent attention and to be resolved immediately. If you (Game Stores), do not take this seriously, you will be reported to the Consumer Goods and Services Ombud.