Customer support suck

I purchased a side by side fridge online 3 weeks ago (Order ***) . 2 days after I ordered the fridge the courier company damaged the fridge while delivering it. I rejected the delivery and called game online customer support. They said no just reject the delivery and and send it back. I waited a week and still no change on the online status of the fridge and when calling support I dont get a direct answer what the next steps will be. After almost 3 weeks of calling support daily. Support told me today they are waiting on the courier company to replace the fridge and they will have Value Express contact me. I feel I purchased the fridge from Game and not the courier company. Game need to replace the fridge ASAP and do what they have to in the backend with the Courier company. Now I, the customer are without a fridge for 3 weeks and every time you call support you get a different answer. No ETA on when I will get the fridge. This is pathetic and I wont buy anything again from GAME again....