aS
avisha S
1 reviews | Active since Jul 2013
08 Feb 2015, 15:08
CUSTOMER SERVICE TERRIBLE SERVICE
game gateway has the most terrible customer care department <br> we went to exchange a present that was given to us, but game does not stock it. the one black lady spoke to another black lady in their language and looked at us and laughed and sternly said WE DONT STOCK IT!!! TAKE IT SOME WERE ELSE!!!.. i felt so bad when she told us that i mean if she was having a bad day dont take it out on other people. the ladies were not wearing the name badges so i could not even get their names.
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Game's replyOfficial
08 Feb 2015, 17:39Hello sweetgirl,
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused, we are confident that we will have this matter resolved very soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused, we are confident that we will have this matter resolved very soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply08 Feb 2015, 17:39
Official
Hello sweetgirl,
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused, we are confident that we will have this matter resolved very soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused, we are confident that we will have this matter resolved very soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73