1 reviews | Active since Dec 2016

18 Sept 2024, 10:54

CUSTOMER SERVICE TAKING PEOPLE FOR GRANTED!!!

Game stores take people for granted.

From the first time I returned my son's earbuds and they removed the charging cable and other accessories in the package, because they said the supplier will not take a returned product without accessories.

This time I returned another set of buds and this time they said they will book them and will call me. More than a week later I call them and they say it will take 21 days for BUDS!!!??? After calling them the whole morning I finally get someone called Bel**** to pick up the customer services line and asked for the supplier number and I was give ***, a number that is out of service.

I don't believe there is still a business with such horrible customer service!!! I wonder if one needs to go to HelloPeter to be assisted!!!???

0
Replies (1)
Game
Game's reply19 Sept 2024, 10:47
Official
Hi  Masabatha, thanks for getting in touch. I'm sorry for the lack of communication on our end and for how this must have inconvenienced you. An agent will be contacting you shortly to discuss the incident.