Customer service pathetic, no technician, 2months later

Item: Game
Rating: 1
Author: Lindsay H

I purchased a Bosch oven and hob July 2020, bought a house and did renovations, so oven was installed Dec 2020, with installation by electrician the hob does not connect, almost 2 months later,4 technicians calls logged no call out from technician yet.

Can game give my money back and get the oven that was faulty during purchasing?

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Replies (1)

Game's replyOfficial

11 Feb 2021, 15:37

Hello Lindsay,

Thank you so much for connecting with us.

Our sincerest apologies for the experience and inconvenience regarding your appliance, rest assured that this matter has been re-escalated for you so that we can best assist.

Regards

Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Game's reply11 Feb 2021, 15:37

Official