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aswanepoel A

1 reviews | Active since Jul 2016

28 Jul 2016, 10:40

Customer service is of 0 urgency to manager

<p>I went in to Game in Phalaborwa to buy a baby seat, when I got to the till the price registered as R699, but the price on the shelve was R500. The lady at the till was very friendly and called the supervisor immediately. The supervisor needed to get hold of the manager to have the price changed. It took the manager more than 30 min to just come and give me the advertised price. I'm seriously not impressed with the management. </p>

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Replies (1)
Game
Game's reply28 Jul 2016, 12:29
Official

Good day,

We acknowledge receipt of your complaint with reference ********** 9 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation.

Regards

Herman van der Berg

Customer Service

0 ********** 2273