Customer Service has left the building.

I purchased a new Christmas tree from the Eastgate store on Saturday, on Sunday I opened the box and noted that some parts were missing so I went back to the store. Carrying the open box I went into the store, was not stopped by anyone and found my way to customer services. Explained the situation and without even greeting me the person then prints out a slip tells me to complete the information and then prints a store credit note, So far the person has not said a word, then suddenly asks me where the security sticker is, told her I did not get stopped, she then insists that I go back to the front of the store and get a security sticker, I refuse as I see no reason why I should do anything if the staff at the front of the store are not capable of doing what they are supposed to do. She then grabs the box and the paperwork out of my hands and goes to get the sticker, upon her return she throws the credit note on the counter and starts serving the person behind me. I picked up the credit note and greeted her to which all I got was a look of hate. At no stage did this person greet me or actually apologise for the incomplete goods. Since she was at the customer services counter I really do believe she is at the wrong job. I was going to purchase two mountain bikes for my nephews from Game but after this experience I think I will find another retailer to spend my money with.