customer service

I went to game Menlyn the lady at the phone counter was very rude. They had a special on iPhone 13 and I was asking questions about that and I ended up leaving because of her rudeness. i went to buy my iPhone at istore even though it was R1000 more, but because the lady was friendly and manage to explain the details I needed to know i bought my phone there. please game you need to train your staff at phone counter the is no customer service.