AM
Arnold M
1 reviews | Active since Jul 2020
03 Jul 2020, 22:26
Customer Service
I've lost everything along with my wallet and I went to the store to replace my store card with a valid S.A Passport and they refused to assist me saying it's not working (only blocked my store card). Their response is I must bring Identity Document or Driver's licence. Iam so confused and how???
Helpful (0)
Replies (1)0
Replies (1)AM
Arnold M's updateReviewer Update
05 Jul 2020, 19:51Done that already and still not satisfied with their response.
Good day Arnold,
Thank you for your email.
I do apologise for the delayed response.
Unfortunately, your identity document or drivers licence has to be present.
Should you require any further information, please feel free to contact us on ***or via e-mail ***
Regards,
Leanne
Good day Arnold,
Thank you for your email.
I do apologise for the delayed response.
Unfortunately, your identity document or drivers licence has to be present.
Should you require any further information, please feel free to contact us on ***or via e-mail ***
Regards,
Leanne
AM
Arnold M's update05 Jul 2020, 19:51
Reviewer Update
Done that already and still not satisfied with their response.
Good day Arnold,
Thank you for your email.
I do apologise for the delayed response.
Unfortunately, your identity document or drivers licence has to be present.
Should you require any further information, please feel free to contact us on ***or via e-mail ***
Regards,
Leanne
Good day Arnold,
Thank you for your email.
I do apologise for the delayed response.
Unfortunately, your identity document or drivers licence has to be present.
Should you require any further information, please feel free to contact us on ***or via e-mail ***
Regards,
Leanne