1 reviews | Active since May 2014
CUSTOMER SERVICE
I was at your games stores on Saturday to bring my Huawei Y600-U40 in as it is broken. My kids be accident misplaced the receipt. I have the box that the phone come in and the lady in front did not even try to Damn assist me, she just said she can't help me without the receipt. I tried to explain what happened to my receipt and I could see she was not in the mood to help which shows you people work with no form of professionalism. I still remember the day that I went to go and buy the 2 phones 24 July 2015 and I still brought 4 towels (2 BLUE AND 2 PINK) the same day to take with when we went away. The day that I went to buy the phone I was not ****en happy as I stood and wait for her to assist me and then there was 2 other customers that come after me and they will help before me. On Saturday I went past Voda Shop they said if I have the box they will be able to assist me. I want to be called as soon as possible. If I am not attended to in 24 hours, ****en Refund me and I will give my business elsewhere and also pass the word of your LOW STANDARDS !!! MODEL: HUAWEI Y600-U40 AND S/N W8KBBCB4B*** IMEI: ***
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store was able to trace the transaction so please take the phone to the store so that we can send it in for repairs.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
The store was able to trace the transaction so please take the phone to the store so that we can send it in for repairs.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
