BN
Buhle N
1 reviews | Active since Aug 2025
25 Sept 2025, 17:39
**** customer service
Game store at Greenacres I bought things for R9195 and one of the things was a microwave Hisense for R 1299 not even 3 month the out part glass broke and I took it back guess what the manager there said I broke it myself and I can’t be help I must take it with me at home how will i use something that it’s clearly broken and saying I broke it myself R 1299 down the drain will never buy from Game ever again. Will tell everybody that I meet
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Replies (5)BN
Buhle N's updateReviewer Update
25 Sept 2025, 17:42His the electrician cause he didn’t even say that he will take inn so that they could have look at it , you lot a customer thank and I left there and as he said it will be destroyed I should write a letter I did cause I can’t use it
BN
Buhle N's update25 Sept 2025, 17:42
Reviewer Update
His the electrician cause he didn’t even say that he will take inn so that they could have look at it , you lot a customer thank and I left there and as he said it will be destroyed I should write a letter I did cause I can’t use it
Game's replyOfficial
26 Sept 2025, 14:29Hi Buhle, thank you for reaching out. Kindly advise if it is the glass plate that broke or the class of the microwave door?
Game's reply26 Sept 2025, 14:29
Official
Hi Buhle, thank you for reaching out. Kindly advise if it is the glass plate that broke or the class of the microwave door?
BN
Buhle N's updateReviewer Update
28 Sept 2025, 21:54The outside door glass ,
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Buhle N's update28 Sept 2025, 21:54
Reviewer Update
The outside door glass ,
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Buhle N's updateReviewer Update
29 Sept 2025, 12:09Yeah please the manager Juan Piere Claasin was very dismissive and ******, and I hold a degree in Retail Management and the game store in Greenacres it’s a mess haven’t traveled and worked in Different Retail Stores I was not expecting that behaviour. How can a whole Manager tell someone that they will destroy their product because there is nothing they can do? There’s always something to be done he didn’t care that I spent R 9124 and I am boot to loose the product of 1299. Then I left the microwave in the store cause I was so disappointed at the service and he made me write a letter that I am leaving the microwave and he will destroy it
BN
Buhle N's update29 Sept 2025, 12:09
Reviewer Update
Yeah please the manager Juan Piere Claasin was very dismissive and ******, and I hold a degree in Retail Management and the game store in Greenacres it’s a mess haven’t traveled and worked in Different Retail Stores I was not expecting that behaviour. How can a whole Manager tell someone that they will destroy their product because there is nothing they can do? There’s always something to be done he didn’t care that I spent R 9124 and I am boot to loose the product of 1299. Then I left the microwave in the store cause I was so disappointed at the service and he made me write a letter that I am leaving the microwave and he will destroy it
Game's replyOfficial
01 Oct 2025, 13:57Hi Buhle, I am so sorry for the service that you received. Kindly be advised that your query has been escalated and they have requested that you email us images of the microwave to assist you accordingly.
Game's reply01 Oct 2025, 13:57
Official
Hi Buhle, I am so sorry for the service that you received. Kindly be advised that your query has been escalated and they have requested that you email us images of the microwave to assist you accordingly.