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Nathi M

1 reviews | Active since Sept 2018

25 Apr 2020, 08:34

Customer service

Greetings, im unhappy with service i recieved with Game store, from the online team, i was searching for a product online and results stated their have instock. So i had to drive to buy the item as its an essential item. When i get into the store im told, their out of stock and no alternative was given. Considering the current situation of lockdown, i was hoping service would be different but NO. I require a proper apology from game store for wasting my time and petrol. As this is unacceptable.

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Nathi M's update28 Apr 2020, 13:14
Reviewer Update
One for all
Model:urc1210
Item no:***7

I did not see the need to call the 086 number.

Even when i go online now, its stil stating product available at Game store, pietermaritzburg(KwaZulu-Natal) in the CBD store. And thats where i drove to, and still no remote in stock.

And cant keep driving in and out of town, so i would like to request a delivery of the produck, I'll pay cash on delivery/or do POS, im sure your delivery team has options for above. I will be on duty tomorrow and Thursday at work, which is located also in Pietermaritzburg CBD.

Hope to hear from you soon.

Thank you