1 reviews | Active since Jun 2017
Customer's Needs are undermined
<p>I Wamashudu Muregu of ********** 744, wen to Game store in Brits, and bought a phone on 22 June 2017. The phone is not as fast as i was told. Its internet processing its very slow. I went back to Game on 23 June 2017 to return it and get a better and fast phone and they regfuse to give me a refund to buy another phone. I am stuck with a phone i dont want and that I'm not enjoying. I am not happy with the services and the seller dont know much about the phones she is selling.</p>
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
The phone will have to be assessed before any decision can be made. Senior Management will contact you to explain the process.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
The phone will have to be assessed before any decision can be made. Senior Management will contact you to explain the process.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
As discussed with Management you may return to the store for a refund in order for you to purchase a better phone.
We look forward having you in the store.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
As discussed with Management you may return to the store for a refund in order for you to purchase a better phone.
We look forward having you in the store.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,