SM
Sthandwa M
1 reviews | Active since Sept 2018
10 Nov 2022, 15:25
Customer Disservice
The customer service I've received from Game Fourways has been pathetic. I ordered two appliances and a few other household items, which came in two separate deliveries on 28 October 2022. The appliances were fine, but I received someone else's order of smaller household items. I emailed Zinzisa Ndinisa photos of the items and followed up twice, but got no response. On 5 November 2022, Buhle assured me I would be called on the 7th to arrange collection of the wrong order and discuss delivery of my items, but three days later and again, nothing. But best believe that debit will go off on time, pathetic.
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Sthandwa M's updateReviewer Update
16 Oct 2023, 15:54Update: 16 October 2023
I've had the misfortune of dealing with Game Westgate this time and all I can say is I'd rather have stage 6 loadshedding every single day for the rest of my life than have to deal with Game's online order process ever again.
Why have I been waiting for my items for over TWO BUSINESS WEEKS when the promised delivery time is 2-5 days? Why has the excuse for failed deliveries repeatedly been them having my old number when I've provided my new contact details via email, over the phone AND instore REPEATEDLY? Why am I on the THIRD delivery and STILL not have all my items because Game insists on fulfilling an order in pieces? Why does Game insist on being so egregiously inefficient?
MAY I PLEASE HAVE MY ITEMS????
I've had the misfortune of dealing with Game Westgate this time and all I can say is I'd rather have stage 6 loadshedding every single day for the rest of my life than have to deal with Game's online order process ever again.
Why have I been waiting for my items for over TWO BUSINESS WEEKS when the promised delivery time is 2-5 days? Why has the excuse for failed deliveries repeatedly been them having my old number when I've provided my new contact details via email, over the phone AND instore REPEATEDLY? Why am I on the THIRD delivery and STILL not have all my items because Game insists on fulfilling an order in pieces? Why does Game insist on being so egregiously inefficient?
MAY I PLEASE HAVE MY ITEMS????
SM
Sthandwa M's update16 Oct 2023, 15:54
Reviewer Update
Update: 16 October 2023
I've had the misfortune of dealing with Game Westgate this time and all I can say is I'd rather have stage 6 loadshedding every single day for the rest of my life than have to deal with Game's online order process ever again.
Why have I been waiting for my items for over TWO BUSINESS WEEKS when the promised delivery time is 2-5 days? Why has the excuse for failed deliveries repeatedly been them having my old number when I've provided my new contact details via email, over the phone AND instore REPEATEDLY? Why am I on the THIRD delivery and STILL not have all my items because Game insists on fulfilling an order in pieces? Why does Game insist on being so egregiously inefficient?
MAY I PLEASE HAVE MY ITEMS????
I've had the misfortune of dealing with Game Westgate this time and all I can say is I'd rather have stage 6 loadshedding every single day for the rest of my life than have to deal with Game's online order process ever again.
Why have I been waiting for my items for over TWO BUSINESS WEEKS when the promised delivery time is 2-5 days? Why has the excuse for failed deliveries repeatedly been them having my old number when I've provided my new contact details via email, over the phone AND instore REPEATEDLY? Why am I on the THIRD delivery and STILL not have all my items because Game insists on fulfilling an order in pieces? Why does Game insist on being so egregiously inefficient?
MAY I PLEASE HAVE MY ITEMS????