Customer Care

Customer services - great service from all departments involved: my partner did an online purchase from GAME a year ago and purchased a Samsung washing machine online. 2 weeks ago the machine did not want to spin or drain water. we contacted Game customer services to find out how the warranty works and spoke to ADAM who was very helpful and advise us to send an email - ADAM explained the steps that will need to be followed so that we can understand the turnaround time . GAME head office and GAME store that delivered the machine in Bethlehem was in regular contact - daily - to give status updates, as well as Samsung, also did regular follow-ups. Big thank you from all departments involved and for great customer service: Samsung Customer service agent: Thobeka Game Bethlehem and Game Online Support