RT
Refiloe T
1 reviews | Active since Jul 2010
25 May 2015, 13:55
credit available
can someone please explain to me why after my debit order went off I have no credit available. I called your call center n I'm not happy with their answer
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Game's replyOfficial
25 May 2015, 14:33Hello Fifie,
We are in receipt of your complaint and apologize for your inconvenience in this matter.
A payment normally takes 72 hours to reflect and this maybe the problem. However, we escalated the matter to the management of RCS who is dealing with our credit matters. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for your inconvenience in this matter.
A payment normally takes 72 hours to reflect and this maybe the problem. However, we escalated the matter to the management of RCS who is dealing with our credit matters. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply25 May 2015, 14:33
Official
Hello Fifie,
We are in receipt of your complaint and apologize for your inconvenience in this matter.
A payment normally takes 72 hours to reflect and this maybe the problem. However, we escalated the matter to the management of RCS who is dealing with our credit matters. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for your inconvenience in this matter.
A payment normally takes 72 hours to reflect and this maybe the problem. However, we escalated the matter to the management of RCS who is dealing with our credit matters. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,