Corporate *******!!!

I placed an order online on the 25th of May 2020 at Game and yet 4 weeks later I am still waiting. I have emailed and messaged the store on Twitter and called the call centre but nobody seems to have answers for me. Game is sitting with my money and I don't have my order. I have had to go out and buy those very goods I ordered in store. What's worse is that they say they will investigate but never come back to you. I am wondering how many other customers are experiencing this! They are unreliable and will never be able to compete in the online shopping industry.