SS
Shashi S

1 reviews | Active since Jul 2011

15 Sept 2016, 12:42

Continuous Problems with item purchased - Game does not want to refund

<p>I have purchased a Samsung Home Theatre system. The device was faulty and went in for repairs about four times.</p> <p> </p> <p>I took the item back to Game for a refund when it broke again and they sent it in for repairs and they want to give the device back to me.</p> <p> </p> <p>The guarantee is about to expire and the Home Theatre is most likely going to give up again.</p> <p> </p> <p>It's not fair that they don't want to refund.</p> <p> </p> <p>Poor Service!!!!</p> <p> </p> <p> </p>

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Replies (1)
Game
Game's reply15 Sept 2016, 12:57
Official

We acknowledge receipt of your complaint with reference ***4 anbd apologise for your inconvenience in this matter.

Senior Management will investigate the matter and will contact you with udpated feedback. Thanks.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73