1 reviews | Active since Jul 2011
Continuous Problems with item purchased - Game does not want to refund
<p>I have purchased a Samsung Home Theatre system. The device was faulty and went in for repairs about four times.</p> <p> </p> <p>I took the item back to Game for a refund when it broke again and they sent it in for repairs and they want to give the device back to me.</p> <p> </p> <p>The guarantee is about to expire and the Home Theatre is most likely going to give up again.</p> <p> </p> <p>It's not fair that they don't want to refund.</p> <p> </p> <p>Poor Service!!!!</p> <p> </p> <p> </p>
We acknowledge receipt of your complaint with reference ***4 anbd apologise for your inconvenience in this matter.
Senior Management will investigate the matter and will contact you with udpated feedback. Thanks.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 anbd apologise for your inconvenience in this matter.
Senior Management will investigate the matter and will contact you with udpated feedback. Thanks.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
