CN
Clara N
1 reviews | Active since Jul 2012
27 Oct 2015, 08:46
Confusion at its best
I purchased an Woo Intel phone at Game WonderPark in September (Sowetan Promotion) and I was advised to take insurance for it. On agreement, I was told to pay R52 which I paid immediately only to be phoned a few days later because \apparently I was quoted wrongly
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Replies (1)Game's replyOfficial
30 Oct 2015, 07:58Hello clarangobeni,
We are in receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store Management was unable to get hold of you telephonically but wish to advise that Hollard Insurance will refund you the difference on the cell phone insurance. You are welcome to contact them directly on ***as well.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store Management was unable to get hold of you telephonically but wish to advise that Hollard Insurance will refund you the difference on the cell phone insurance. You are welcome to contact them directly on ***as well.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply30 Oct 2015, 07:58
Official
Hello clarangobeni,
We are in receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store Management was unable to get hold of you telephonically but wish to advise that Hollard Insurance will refund you the difference on the cell phone insurance. You are welcome to contact them directly on ***as well.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***9 and apologize for any inconvenience caused.
Store Management was unable to get hold of you telephonically but wish to advise that Hollard Insurance will refund you the difference on the cell phone insurance. You are welcome to contact them directly on ***as well.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
