Complaint Regarding Service and Purchase Experience - April 1, 2025

Dear Game Customer Service,

This email is a follow-up to a complaint I sent on April 1, 2025, regarding my experience at the Game Somerset branch. I have attached a copy of the original email for your reference.

As outlined in my previous communication, I was disappointed with the slow service in the appliance section, the potential sale of a display unit without disclosure, and the lack of information regarding delivery options for a significant purchase.

I have yet to receive a response to my initial complaint, and I am concerned that this matter has not been addressed. I would appreciate an update on the status of my complaint and the steps that will be taken to resolve the issues I raised.

I look forward to your prompt response and a resolution to these concerns.

Sincerely,