1 reviews | Active since Feb 2014
<p>Hi</p> <p> </p> <p>There was a promotion for a Russel Hobbs 20L microwave for R799.99 this month at Game stores and i went early in the morning the day of the promotion at the store at the Lenasia Trade Route Mall. I was told they dont even have one on display and that was a disappointment because it was early in the morning. I was not even given a reign cheque and find the service of the lenasia branch very poor.</p> <p>I had looged a complaint on the Game webiste under feedback (compliment or complaint) and to date i have received no feedback. I went to the branch today, a lady from customer service called the store manager who said he never received any complaint or he would have given a voucher.</p> <p> </p> <p>I have now decided to escalate this complaint to hellopeter with the expectation of resolution.</p> <p> </p> <p>My contact number: ********** 787</p> <p> </p> <p>Thank you kindly</p> <p>Amina Motara</p>
We acknowledge receipt of your complaint with reference ***0 .
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 .
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
The item is currently on promotion for R699 and stock is in transit to the store.
We look forward having you in the store over the weekend to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
The item is currently on promotion for R699 and stock is in transit to the store.
We look forward having you in the store over the weekend to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
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