COMPLAINT- GAME, GATEWAY

Last week Game advertised a promotion on a particular laptop. I popped into the Gateway branch, Umhlanga, where I saw the product on display. The sales person explained the product to me, and I advised that I will take one. I was then informed that no stocks are available, and that no stocks arrived since the promo was published. I complained to head office, and was advised that each store is responsible for their own stocks. Surely, before a product is advertised, every store should have sufficient stock. If no stock is available, then why keep the product on display, and explain the features to me. What an inconvenience!