1 reviews | Active since Aug 2014
Complaint against GAME In Vincent
I am a Patron of the CHRIS Swepu Foundation that distributes Sanitary Towels to schools. In July there was a special at Game in Vincent. I brought 44 and ordered 100 more through their call back system. They were meant to call me back when they have new stock. Despite assurances that they will call me back this wasn’t happening I had to go to the store myself on more than 5 occasions. I have been sent from pillar to post. Only to be told the initial call back was never recorded. A new call back was recorded. They called me once to say they are waiting. I went back to the shop several time. Despite them receiving stock i was always told I can’t get from those. I have always told them of an upcoming school event. The event came and my Foundation was embarrassed due to this. They have yet to call even after the event. I continue to buy sanitary towels for other schools but I feel that this embarrassment and unreliability by Game is not to be tolerated. Not even a call to explain or apologize. Game Vincent has no shame
{GAME VINCENT EAST LONDON- CALL BACK VOUCHER -(***) -ALWAYS MAX NIGHT DUO 16'S- You will be notified when item arrives in store.}
{GAME VINCENT EAST LONDON- CALL BACK VOUCHER -(***) -ALWAYS MAX NIGHT DUO 16'S- You will be notified when item arrives in store.}
Thank you for bringing this to our attention.
I am sorry for the experience you had with one of our stores as this is not the type of service we wish to offer our customers.
I have tried contacting you on the details provided as to no avail, please provide me with alternative contact details or an appropriate time period to contact you so that we may look into this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I am sorry for the experience you had with one of our stores as this is not the type of service we wish to offer our customers.
I have tried contacting you on the details provided as to no avail, please provide me with alternative contact details or an appropriate time period to contact you so that we may look into this matter.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
