Complaint About Poor Customer Service at Game Clearwater

I am writing to express my disappointment with the service I received at Game Clearwater over the weekend. While shopping for a side by side fridge, an elderly sales consultant insisted on assisting all customers at once, rather than allowing other staff members to help. A young male employee offered assistance, but she refused, claiming we were her customers.

As a result, we were left waiting for over 30 minutes with little progress. Frustrated by the delay, we eventually left the store without making a purchase. This kind of service drives customers away, and honestly, it makes stores like Makro a more appealing alternative.

I urge management to address this issue, as such service is unacceptable. Customers deserve efficient and fair assistance, not unnecessary delays caused by one employee wanting complete control.