Complaint

I took the TV to Game Promenade Mall yesterday, a guy checked the TV and he said it doesn’t have power. I was told to leave the TV there they’ll take it for an assessment that will take 21 days.

Mind you the TV is 3 months old and now I have to wait 3 weeks for a TV that I just purchased to be assessed they’ll take the TV to Hisense to be assessed whereas I bought the TV at game. This is a complete nonsense and I’m not gonna settle for it because I never bought the TV at Hisense I bought it at game.

I’m highly disappointed in Game Store service, you can’t tell me to wait 3 weeks just for an assessment what for a Tv that is 3 months it’s nonsense and the Tv is barely used it still has the original plastic stick on the screen and everything is still new. I want a new Tv! I mean all the other electronics in the house are working including the Hisense sound bar I bought in December is working and it’s only the tv that is not working. The customer service is absolutely ****!

Regards

Chumani