Complaint
I was just at Game Fourways Mall, I'm pregnant and I asked to use their loo because I was pressed. I was told that I should speak to Kate the store manager but she never showed up but sent her staff to tell us that I'm not allowed the loo I should go to the mall and at that moment the mall is too far because of the construction.
It's very disappointing in all levels.
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Replies (1)
Game's replyOfficial
04 Dec 2018, 12:51 Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #14735. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks Regards
Group Customer Service Advisor
***73 ***
/rk
Group Customer Service Advisor
***73 ***
/rk
Best regards,
Game's reply04 Dec 2018, 12:51
Official
Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number #14735. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter. Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks Regards
Group Customer Service Advisor
***73 ***
/rk
Group Customer Service Advisor
***73 ***
/rk
Best regards,