Complaint

I bought a Goldair heater at Game promenade on the 28th of May and to my surprise it stopped working on the 15th, I didn’t have time to take it back which I finally did today and was given a voucher to buy a new one. First of all no apology was given to me regarding this. So I took the exact same Goldair 3 bar halogen heater only to get home and find it in an even worse state than the one I returned. One bar of the heater is not working and the heater looks beaten up with open spaces on the sides. Now I’m very very disappointed because as much as I can return the heater again I need to travel to that store and it’s costing me a lot of money and time. I called and couldnt get through and emailed with no response.