AM
Arnold M

1 reviews | Active since Jul 2020

12 Jan 2023, 13:30

Complaint

Order number *** not yet received

Order was placed last year November 2022 Parcel not yet received even today

Online feedback

Dec 12, 2022, 11:12 GMT+2

Hi Arnold, We are so sorry for the delay in getting your order. We've escalated to the couriers and they confirmed delivery for the latest on Wednesday. It is currently with the couriers and you can use the below details to track the progress of it: Waybill: G***

I did follow again on the 6th of January 2023 but no luck / response

Game why is it so difficult to refund my money back?

0
Replies (2)
AM
Arnold M's update12 Jan 2023, 14:07
Reviewer Update
I spoke with today 12.01.2023 Rebone on +*** she advised that she is not sure when parcel will be delivered and they need to confirm with the branch first before they make any promises about delivery date.
She requested my alternative number
Long process again 😔
Why don't you refund my money back into my store card.
Regards Arnold *** ***
AM
Arnold M's update12 Jan 2023, 14:09
Reviewer Update
I spoke with Rebone today 12.01.2023 on +*** she advised that she is not sure when parcel will be delivered and they need to confirm with the branch first before they make any promises about delivery date.
She requested my alternative number
Long process again 😔
Why don't you refund my money back into my store card.
Regards Arnold *** ***