ND
Niekie D

1 reviews | Active since Sept 2015

22 Sept 2015, 15:00

COMPLAINT ***9

Good day <br> <br> We logged a complaint with the local game store as per our previous hello peter complaint and we followed up on 18/09/2015 on how far the product is and we where told that the courier delayed with taking the product to the repairer but we where told that the product will be fixed by monday 21/09 or tuesday 22/09 and then we should have it by friday 25/09/2015 on following up today we where told we should enquire again on wednesday the 30th .<br> So i want to know what happened to friday the 25th .<br> <br> Then i would also like the name and number of the courier aswell as the waybill number i would also like the number of the repairer and the name of the service manager there and the call number that was logged by the supplier that i can get the correct information my self as obviously the info from game is false.

0
Replies (1)
Game
Game's reply23 Sept 2015, 13:28
Official
Hello niekiedercksen,

We acknowledge receipt of your complaint with reference ***6 and apologize for the delay in getting your item repaired.

As discussed with management the item will be in the store tomorrow for you to collect at your convenience.

We thank you for your patience in this matter.

Regards.

Rina Taute
Group Customer Service Advisor
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Tel: ***73