AS
Ayanda S

1 reviews | Active since Dec 2015

23 Dec 2015, 08:48

complain on tv licence debt

In 2008 had a bit of cash and wanted 2 buy a tv which was on sale for my grandmother who is unable 2 walk had all his documents with but they said can only buy it in her presence. So i ended up making a tv licence under my name in other to buy the tv. Note that my i was unemployed at that time. Went 2 university for 4 years (so my grandma has tv licence which she's paying for. My father has tv licence and nw i have tv licence 3 licences in one household) i could not pay for mine coz i was unemployed and i was a student for 4 yearz so nw i've been constantly harrased by this agent saying nw im owing R3000 for tv licence. My question is how can u place debt on me during a study period and how can one household pay 3 tv licences. And if ur sytems are working correctly couldnt u see that i had no income for the past 5 years. Im nt will 2 pay for the perriod when i was a student

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Replies (1)
Game
Game's reply23 Dec 2015, 18:26
Official
Hello dominicadshozi,

We acknowledge receipt of your complaint with reference ***6 and apologize for any inconvenience caused.

You must take this up with SABC directly. The retailer is not responsible for cancelling TV licenses. SABC will explain to you what process to follow to have this removed.

You will be asked to submit Affidavit, proof of licenses etc to the SABC. You can forward your complaint to *** or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73