MB
Mfundo B

1 reviews | Active since Jun 2016

03 Jun 2016, 08:23

complain against game store

<p>Yesterday I went to Game store in Durban West Street to buy a ring for my beloved husband. I was completely disappointed about the way they treated me I asked them to call the manager for me but he / she did not even bother to come and see if what is the matter. They were communicating via telephone. I did not buy the ring because the price tag on the ring was R345.00 while on the shelf it was R360.00 when I asked them why they told me that the price on the ring is the old one and the other is the new price for me I take that as if they are robbing customers cos you can't put two different prices for one item thanks .the name of a person that was helping me is Zinhle Cebekhulu.</p>

0
Replies (2)
Game
Game's reply03 Jun 2016, 08:35
Official

We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.

Store Management will investigate this matter and will contact you to discuss.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply03 Jun 2016, 12:09
Official

We confirmed that management contacted you and offered you the ring at the incorrect price.

We look forward having you in the store.\

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73