MJ
Mthokozisi J
1 reviews | Active since Oct 2020
11 Oct 2024, 09:37
Complain
Thursday(10 Oct 2024) I bought a fan-Logik Chrome Pedestal from Game at Gateway. It had missing parts. I had spoke to the store manager Debra Moodley pertaining what has unfolded. She provided me with a verdict to return the product in store and I enquired pertaining my compensation for the fuel,she said it’s not her fault that there are missing parts. Customer service is terrible.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
11 Oct 2024, 11:35Hi there Mthokozisi, thank you for getting in touch. I'm sorry , for the service you have experienced and that you are missing parts of the fan. This is certainly not the experience we want you to have and I understand your vexation. Rest assured, your query will be escalated and you will be contacted with feedback on this matter.
Game's reply11 Oct 2024, 11:35
Official
Hi there Mthokozisi, thank you for getting in touch. I'm sorry , for the service you have experienced and that you are missing parts of the fan. This is certainly not the experience we want you to have and I understand your vexation. Rest assured, your query will be escalated and you will be contacted with feedback on this matter.