EJ
Edson J

1 reviews | Active since May 2022

24 May 2022, 22:03

Compaint

Hie My name is Edson Jema. I wrote my first review but there was no respond. I bought a television set by Game N1citymall Capetown and that set did not even last a year it wasn't working so I had to take it it back since it was on guarantee. On my arrival to game I was told that if I wanted it to be fixed quicker I had to take it to Sumsang by myself but through their name so I did like was. When I saw that it was taking too long I had to go en check my television and to my surprise I was told that it got burnt. Now were I bought my television when they saw that there's a problem it changed gaol post, they're referring me back to Sumsang Eletronics. Now I tired of these ups and downs and my money as well. All this shouldn't have come to this if they were dealing with this case professionally both parties. (1)Game should've havhave given me a good customer service by either giving me back my television set back or a refund coz they were not supposed to refer me to Sumsang electronics coz from the onset when we were doing business it was I miself and Game but I don't even know how they go about they act like they're not professionals. Coz as far as I'm concerned to juts mention Sumsang it's a big brand. That shop that got burnt I believe it was insured that they should have given me television set back long before I'll be grateful if you respond to my review thank you

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