clueless

Hi to whom it may concern I laid a complaint against game for the 2 sinotec tablets on the 8 August my reference number is *** my email was sent to hello peter and Herman van de Berg responded and said the matter was sent n1 city game . Someone foned me from game and said if I want the tablets ill have to wait till the stock arrive . So I went to N1 city game and the manager say they know nothing about it so can u please advise me what is happening thank you cassiem abrahams ***