MM
Mantombi M

1 reviews | Active since Apr 2025

03 Apr 2025, 22:43

Close game account

Hello Peter I am a customer at Game store 2022 I opened account with Game store and I took phone and I paid them their money after that in January I went to games store to close the account, because i was done paying them, I ask them to cancel or close my account I even send them email to close the account because I am no longer working and I won't be able to pay of a game store card because there's no source of income, even now they didn't respond to my email or send a settlement letter that they promised to send in January please help.

0
Replies (5)
Game
Game's reply04 Apr 2025, 08:08
Official
Hi there  Mantombi 👋, thank you for reaching out. I am so sorry as we do not deal with the accounts from our side. You would have to contact our RCS department as they deal with all  our account related queries.
Contact : ***
Email :***

Best regards,

MM
Mantombi M's update07 Apr 2025, 12:11
Reviewer Update
Morning can RCS call me back I have done my part I did go to them and I have sent them email and lot of emails they must call me or send me settlement letter and close that account
Game
Game's reply07 Apr 2025, 12:19
Official
 Hello Mantombi, thank you for responding to our message. Be aware that the RCS team will contact you, as you have reached out to them via email and I am so sorry, we do not have access to provide you with the settlement letter only the RCS team can have this done for you. 

Best regards,

MM
Mantombi M's update07 Apr 2025, 12:29
Reviewer Update
Ok I will be ex expecting their emails or calls from them thank hope this will be resolved today
Game
Game's reply07 Apr 2025, 15:38
Official
You're welcome, Mantombi. 

Best regards,