LM
Light M

1 reviews | Active since Nov 2020

13 Feb 2021, 20:10

Clarify please

I bought JVC TV at game store, after 11 months this TV gave me a problem, I returned it for repair as it was still under warranty, they failed to fix it and gave me options to take another TV or refund, as they were out of stock I asked for refund, instead of giving me money they gave me a slip and says "that's your money you can buy something else" so my concern is that where can I get this refund policy which supports that they should give me slip

0
Replies (1)
Game
Game's reply14 Feb 2021, 14:28
Official
Hi Light, 

Thank you for getting in touch. 

Only the store will be able to provide you with the information you need. Your query was sent off to the management team and you will be contacted.

Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,