TS
Trishantha S
1 reviews | Active since Dec 2011
22 May 2015, 21:48
Chocolate special leaves bitter taste
I went into the Game store and when to purchase chocolate that was marked on special 4 for R20. I picked my 4 and when i went to the cashier, guess what i find out that one of the chocolates where not included in the special. I spoke to the \manager"and i use this term loosely"
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Game's replyOfficial
24 May 2015, 11:24Hello Trishantha,
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply24 May 2015, 11:24
Official
Hello Trishantha,
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Store management will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73