Charging interest on a zero balance

Dear Game,

I have asked for an explanation on the following questions from a number of branches, been referred to RCS, who in turn gave me the runaround until (as they well knew) would have to turn my attention to the immediate COVID-19 crises.

So here are my questions, online so that everyone who sees this can have a look at their own account and confirm if they experience the same:

1. As you can see my account was paid up in full, and yet you charged me interest on a zero balance ? 2. Then you charge me a monthly fee, please explain what this fee buys me ? None of my other suppliers, such as Edgards charges me for making use of a card. 3. To top it off, you then charge me interest AGAIN, for a second time, DIRECTLY after you charged a service fee !! 4. Not to mention 'Customer Protection Fee' which I take it is a nice way of padding the bill a bit.

I'd love to get your and every Game customer's input on this. For me, this looks like ***** to me, interest on a zero balance, and again interest on the very same day you charge your service fee ?

If anyone would like a look at my statement, please let me know, I am willing to forward you the proof. This is NOT about the amount, this is about Game *********** their customers, small amounts at a time so that none would be the wiser. BUT take that couple of cents x 1000's of customers and the picture changes completely.

Brilliant way of *****ing from your customers BUT I got to admire the manner in which you do it, quite brilliant !

Maybe you should take all that money that you *******ly bill and distribute it between all the needy ! That might redeem your soul and devious methods !