BR
BRENDA R
1 reviews | Active since Jul 2012
11 Apr 2016, 13:06
charging block damaged
Bought a tablet at Game, experienced a problem with charging block, took it back but because I have miss placed a slip then the lady said she can not help me because I dont have a slip, asked her since i bought in at Game in January and I have a box with a bar code why can t she use that to track it on the system? she said she cant cos many tablets were bought told her yes I agree they were bought but each has a number to trace she stood by her words that she cant do anything. Now I am stuck with a tablet that is not working and paid for it.
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Game's replyOfficial
13 Apr 2016, 13:21Hello leketora,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
As discussed with management we will replace the charger for you and look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
As discussed with management we will replace the charger for you and look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply13 Apr 2016, 13:21
Official
Hello leketora,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
As discussed with management we will replace the charger for you and look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
As discussed with management we will replace the charger for you and look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,